Leadership

Conflict management, self-awareness & influential communication - these are the skills that make a strong leader. Yet research shows most leaders score lower on emotional intelligence than their employees. Culture & alignment comes from the top. Leaders have a massive opportunity to transform their individual and organizational performance.

Internal teams

Cross-team collaboration is more important than ever. But the skills to collaborate - self-awareness, emotional intelligence & communication - are rapidly declining. When teams can listen to one another, appreciate different perspectives, and communicate well, they use the time and energy they once spent arguing to create new ideas & better solutions.

Sales teams

In a world of increasing AI, buyers are craving real human connection and insight. Yet many sales and presales teams sound robotic, salesy and impersonal in their conversations. When your team can authentically connect with buyers, you’ve just become a category of one.

Customer Experience teams

It is 7 times more expensive to gain a new customer than to retain one. Your customer experience teams are driving much of your revenue. When your CX teams can navigate difficult conversations, talk openly about value, and make customers feel respected & motivated, your customers stay and grow with you.